Aviva Directory » Shopping & eCommerce » Subscription Plans

This section of our guide focuses on product subscription plans, or subscription business models, in which a customer pays a recurring price at regular intervals for access to a product.

Subscription shopping plans have been around for a while but have become increasingly popular in recent years, offering consumers a convenient and personalized way to receive products on a recurring basis.

In 1926, the Book of the Month Club was one of the earliest subscription services. Still in service, the Book of the Month Club offers members a selection of five to seven new hardcover books each month. Books are selected and endorsed by a panel of judges, and members choose which book they would like to receive, similar to how it operated when it began.

From the 1960s through the 1980s, Columbia House and the Capitol Record Club both operated music record clubs. A typical offer promised a choice of eleven records for a dollar, after which members would receive a choice of records each month. If they didn't respond, random records would be shipped to the subscriber, who was expected to pay for it.

Several types of products are available through monthly or annual subscription programs today.

Companies like Blue Apron, EveryPlate, Factor, HelloFresh, and Home Chef deliver pre-portioned ingredients and recipes to the door, allowing subscribers to enjoy cooking at home without the hassle of grocery shopping. Also available are plans that include fully prepared, ready-to-cook meals.

Various coffee subscription programs allow coffee enthusiasts to sign up for monthly coffee deliveries from specialty roasters. These include Atlas Coffee Club, Black Rifle Coffee, Blue Bottle Coffee, and Trade Coffee. Generally, these programs allow subscribers to choose the coffees they want to receive, although there may also be an option to let the company choose. I have been a Black Rifle subscriber for years, and I let them decide what to send me. I have never received a coffee I didn't like, allowing me to try coffees that I might otherwise never experience.

Beauty box subscription plans, like Allure Beauty Box, Birchbox, Margot Elena Discovery Box, and Petit Vour, provide a mix of skincare, makeup, and haircare products.

Services like Stitch Fix send curated clothing items based on the subscriber's style preferences.

Graze and SnackCrate offer monthly snack boxes with unique and international treats. Wine and beer clubs have long been popular, with subscribers receiving regular shipments of curated wines or craft beers. There are also monthly cheese clubs.

As noted above, the Book of the Month Club is still in operation, offering handpicked books to avid readers. Other choices include Once Upon a Book Club, OwlCrate, and Used Books Monthly.

BarkBox, Chewy, and others provide monthly supplies of toys, treats, and food to subscribing pet owners.

Recent start-ups like the Dollar Shave Club began offering razors and blades through subscription models. Since then, established brands, like Gillette, have entered the market with its Gillette On Demand program.

These are just a few examples. There are several others.

While many of these plans existed before the COVID-19 pandemic, the difficulties in shopping at retail locations and shortages in some products encouraged the use of such programs. Regular deliveries save time and effort, and some subscription programs offer discounts compared to retail prices. Subscribers are often able to access products that are not available from local sources. Businesses benefit from recurring income.

Successful subscription models focus on customer experience and adaptability and create reliable revenue streams for the companies engaged in them. Whether it's coffee, meals, or beauty products, subscription shopping plans can shape the way we shop.

Some shoppers enjoy the subscription model of shopping, while others prefer to shop in a physical store or to select the items they want from an online shopping site.

 

 

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