Given that this is a computer and Internet category, the focus is on technical support and help with computer or Internet problems.
Usually shortened to tech support, the reference is to help with problems with a computer hardware or software problem, with networking, or other difficulties that a computer user might encounter. Most companies offer some form of tech support with the services or products they sell, often included in the cost for a limited time, or for an additional fee. Additionally, there are many online resources for tech support, either for a specific product or for a wide range of problems, products, or services.
Tech support can be delivered through a variety of technologies. In some cases, direct questions can be answered through the use of a telephone, SMS, online chat, support forums, email, or even fax. In some cases, the information is provided by an individual, but other sources of tech support may come from a prepared database of answers to common problems, sometimes known as a knowledgebase.
The Internet can be a useful source of information and help, either from business or site staff or from members of a larger community of members of a forum or website. The technology also exists for tech support people to access a user's computer remotely to view and, in some cases, even correct problems that may exist. In most cases, this technology can only be used to correct software problems, although hardware problems can sometimes be diagnosed remotely.
The focus of this category is on technical support and help for Internet or computer problems. Other sources of tech support may be found in categories specific to a product or service. For example, the Apple Computers category may include forums or informational sites relating to Apple products, and our Computer & Video Games category includes subcategories that feature help topics relating to computer and video games.
Recommended Resources
With locations in the United States and Sri Lanka, 24/7 Techies is an independent provider of remote technical support for software, hardware, and peripherals, serving clients in the United States, Canada, the United Kingdom, and Australia. Its policies and procedures are highlighted, and a list of the operating systems, email systems, browsers, and software that the company has expertise in is given, along with client testimonials, and accreditations.
https://www.247techies.com/
AfterDawn is a privately owned web publisher in Oulu, Finland. Published in English, Finnish, Swedish, Norwegian, Danish, Spanish, and Dutch, the site provides cutting-edge information about digital lifestyle products and services, including product reviews, and technical details for users seeking information about mobile phones, HD television, gaming console technology, and digital multimedia. News, guides, tech support, a forum, and software downloads are available.
https://www.afterdawn.com/
Created by Lawrence Abrams in 2004, the site offers resources for computer troubleshooting, security problems, and technical help, all of which are free, including downloads of various utilities, monthly news about security threats, ways to stay protected online, technology news, and how to use a computer more efficiently, as well as virus removal guides, tutorials, special offers in software and training, and a free community support forum powered by IP.Board software.
https://www.bleepingcomputer.com/
Originally known as Computer Network, CNET publishes reviews, news, articles, blogs, podcasts, and videos on computers, technology, and consumer electronics, and is currently a brand of CBS Interactive. Its Computer Help forum includes discussions about fixing problems with computer hardware, computer software, the Windows operating system, computer viruses, security, the Internet, and networking. Registration is required for participation in forum discussions.
https://www.cnet.com/forums/computer-help/
Powered by vBulletin, Computer Forums is a free membership site where registered members can discuss all topics related to computers with other members, giving and receiving tech support, security tips, and conversation. Its topics include general computing, web design and development, tutorials, tech notes, and articles, as well as computer gaming, game reviews, handheld game devices, and classified advertising. Recent threads are highlighted on the first page.
https://www.computerforums.org/
Offering online technical support and information on a variety of issues relating to computing, the site includes sections on general hardware, CPUs, networking, mobile devices, digital photos, and video, console gaming, PDAs, and others, as well as various software applications, such as antivirus software, office software, gaming, programming, databases, web development, drivers, and operating systems. Drivers may be found and downloaded from the site.
https://www.computing.net/
Online since 2000, CyberTechHelp is a free community site consisting of news articles, tutorials, and downloads, offering technical support for all Windows, Linux, and Macintosh operating systems, computer hardware, PC networking, computer software, web and graphic design, Internet browsers, email, spyware, malware, trojans, viruses, and gaming issues. Includes is a user forum where members can ask and answer questions on a variety of computer issues.
https://www.cybertechhelp.com/
E2E Technologies is a young and ambitious company with a single goal: to provide our clients with affordable, cutting-edge business solutions through the use of information technology. Our team has the skills and experience to handle every aspect of IT consulting, from infrastructure design to sourcing and installation, as well as ongoing support. We can customise our services to meet your specific needs and help you focus on running your business.
https://e2etechnologies.co.uk/
Powered by XenForo, the forum discusses various topics related to computer hardware and peripherals, such as Apple hardware, cases, printers, scanners, digital cameras, overclocking and cooling, mobile technology, power supplies, CPUs, motherboards, memory, video cards, displays, storage devices, sound cards, speakers, and others, as well as tech support for various operating systems and software. Registration is required for participation.
http://www.hardwareforums.com/
A global brand within Informa Tech, and based in San Francisco, ITPro Today is an online source of news, analysis and how-to material relating to the information technology industry, helping IT professionals and technology stakeholders to assess, manage, and learn about next-generation technologies such as analytics, artificial intelligence, and machine learning, cloud computing, computers and computing, data center operations, software development, and storage.
https://www.itprotoday.com/
Powered by vBulletin, the user community forum may be viewed by anyone, although registration is required in order to participate. Several topics related to Apple and Apple Macs are featured, along with other Apple products, macOS software, and both macOS and iOS development. Besides the support and discussion forum, the site features informational articles, product reviews, online games, an online store, and a support forum. Advertising opportunities are available.
https://www.mac-forums.com/
Online since 1999, the forum is focused on Apple products and technology, including Mac news, Mac desktops, notebooks, iPhones, iPads, and iPods, as well as consumer hardware and components. Troubleshooting macOS, macOS or iOS applications, GUI customization, alternate operating systems, and developer issues are included, along with Classic Macs and Mac OS X, hardware hacking, art, and graphic design, networking, and gaming. A buy and sell area is included.
http://forums.macnn.com/
Designed for consumers as well as professionals interested in the latest Apple technologies and products, including those based on the Mac platform, as well as purchasing decisions and technical aspects of the iPhone, iPod, iPad, AirPods, and Apple Watches. Specific information is available by product, including guides, how-tos, product reviews, and a buyer's guide, as well as a Mac discussion forum that covers all of these topics, and others related to Apple and its products.
https://www.macrumors.com/
Major Geeks features informational resources on most topics of computer and Internet use, including anti-malware and antivirus, browsers, Internet tools, system tools, programming, web development, games, graphics, drivers, and multimedia. Included are support forums for software, hardware, malware help, virus software updates, both hardware and software for smartphones and tablets. Registration is required for participation in the forum discussions.
https://www.majorgeeks.com/
MCSE provides on-site and remote IT Managed Support Services that takes an affordable approach ideal for small and medium sized businesses. These include robust data recovery and backup, IT compliance and cyber security protection to keep your technical infrastructure humming along seamlessly. Our goal is for our clients to focus on running their business rather than putting out technical fires. We also provide Microsoft O365, security assessments, and anti-virus.
https://mcsellc.com
With a focus on the Microsoft Windows platform, the site features news, updates, and informational articles on a variety of topics, mostly related to Microsoft products and services. Featured software is highlighted, and an online discussion forum provides a venue for comments, questions, and answers relating to topics such as Microsoft software products, Windows discussion and support, member-contributed projects, hardware, media, and other subjects.
https://msfn.org/
Neoseeker is a hardware and gaming resource for hobbyists, enthusiasts, and hardcore gamers, offering gaming industry news, game reviews, game walkthroughs, cheats, and other information, including hardware reviews, such as CPUs, motherboards, video cards, memory, hard drives, cases, power supplies, case cooling, CPU cooling, mice, keyboards, and headphones. Informational wikis and an active discussion forum are included. Registration is required.
https://www.neoseeker.com/
The UK-based company offers fully-managed IT support, IT services and consultancy, remote IT support, and various financial, property, and professional services. Its location and services are listed and discussed in some detail, along with case studies, client testimonials, and a blog that discusses cybersecurity, backups and disaster recovery, cloud computing, productivity, and other IT topics. The company’s key personnel are introduced, along with certifications and career information.
https://www.netstar.co.uk/
Offering online tech support since 2002, the site features informational articles, tutorials, and other resources for recent versions of Microsoft Windows, networking issues, and home theaters. Also included is a computer troubleshooting guide and diagnostics, tips on making repairs on a computer, and other suggestions and tips. Specific information for systems made by Acer, Apple, Dell, HP, Lenovo, and Sony are included, along with tips on several other topics.
http://www.pctechbytes.com/
Created to be a Windows XP help forum, the general focus of the online forum’s topics remains Windows XP, although topics are available for Windows 7, Windows 8, and Windows 10. In the main part of the forum, topics are set up for new users of XP, the basics of the operating system, security and administration with XP, and general XP issues and comments, along with customization and performance issues, hardware-related discussions, and support issues.
http://www.pcbanter.net/
Headquartered in Evanston, Illinois, the operations center can offer on-site IT support and remote services for businesses in the Chicago area and nationwide. An overview of the business is presented, including qualifications and client testimonials, information about the services offered, which includes but is not limited to, tech support, consulting, training, and managed services. Case studies, a glossary of terms, a blog, and contacts are included.
http://www.itsupportnaperville.com/
SysOpt is an eWEEK property, owned by QuinStreet. The online discussion forum allows for discussion of various computer hardware topics, including CPUs, motherboards, video cards, monitors, and case modifications, as well as tech support, applications, operating systems, networking, programming, web development, and gaming. Registration is free but required for participation in discussions. New posts are highlighted, a FAQ is included, and advertising opportunities are available.
http://www.sysopt.com/
Supported by advertising and donations, the site offers tech support information and tips, largely through its online discussion forum. Tech support questions may be asked in the forum, with answers supplied by volunteers. Before posting a question, readers must register with the site, then select a category that best applies to the question, then post the question. A system information utility is available, which may be of assistance in systems that are bootable.
https://techguy.org/
Founded as a hobby in 1999, TechArena offers reviews and information about a wide range of technological products and innovations, including tech news, reviews of games and other software, hardware, desktop computers, notebook computers, tablet computers, and smartphones, as well as software downloads of demos, freeware, shareware, and trial programs, sorted into several topic categories, guides, and informational video, and a support forum.
http://www.techarena.in/
Through this community support forum, members can give and receive help with tech support questions and computer assistance. Membership is free but required for participation in discussions. Topics include computer hardware, software, gaming, networking, Internet, system building and upgrades, system security and virus infection support, web design and coding, as well as conversation on gadgets and technology, books, movies, television, and several other topics.
https://www.techiehq.net/
Tek-Tips provides forums facilitating discussion and research for technical computer professionals, covering a wide range of topics, including some that are invite-only. Its topics include MIS/IT, programmers, server racks, communications racks, data transmission, wiring closet, Internet of Things, desktop hardware, smartphones, software, enterprise applications, project and data management, and corporate development. Registration is required for participation.
https://www.tek-tips.com/
Powered by vBulletin, the Virtual Dr. forums offers a venue where members can ask for help with computer tech support questions, and give help to others who are seeking it. Topics include antivirus and malware questions, assistance in making a computer secure, as well as computer hardware, computer software, DOS, and several versions of the Microsoft Windows operating system, web design and development, and Internet related issues. Registration is required for participation.
http://discussions.virtualdr.com/
Online since 2002, the unofficial Windows support forum offers a venue for community support for various issues, such as Windows Client OS support, Windows Server technologies, Mac, Linux, or Chrome OS support, as well as hardware, software, and Microsoft applications. Internet issues, networking, security issues, and other support topics are included, along with guides, reviews, updates, and industry news, programming, debugging, scripting, and games.
https://www.windowsforum.org/
Wireless Home Network Made Easy
Created by Ingemar Wikman, the site is dedicated to providing assistance to those in need of help with their wireless enabled products, such as networks and wireless technology, wireless routers and access points, wireless printers and print servers, and wireless USB adapters. Within each section an overview of the goal is set forth, including products related to the task, followed by instructions and other information. Privacy policies and an affiliate disclosure are included.
https://wireless-home-network-made-easy.com/
The online discussion forum focuses on computer hardware, offering such topics where members can make buy, sell, or trade offers, learn about new deals, or eBay auctions, as well as discussing various hardware, including video cards, motherboards, processors, data storage, power supplies cases, and case modeling, memory, mice and keyboards, computers and other devices, smartphones, displays, and general hardware. Registration is required for participation.
https://hardforum.com/
