Advertising, marketing, promotion, and publicity are terms that are often used together, sometimes as synonyms.
To be sure, they are related terms, but they are not interchangeable. Although one is often part of the other, each of these terms has unique descriptions.
For one thing, in a business sense, advertising, marketing, and promotion are generally good things, and invaluable to the growth of the business, publicity can be either good or bad. Good publicity is what promotion is all about, but bad publicity can do irreparable harm to a company's reputation.
Publicity is a reference to the public awareness and perception of an organization, product, service, or individual, although it can also refer to the dissemination of information from the company to the public, which can be accomplished internally, without the use of the media. In a business context, publicity is a component of marketing and promotion, the others being advertising, sales promotion, direct marketing, and direct interaction with buyers.
Sometimes referred to as public relations, the intended goal of publicity is to provide favorable information about the organization, or the organization's products and services, to the media and other third-party outlets, which may include the mainstream media, bloggers, podcasters, and retailers. Once distributed, the publicist loses control over how the message is used or interpreted.
In contrast to publicity, businesses have better control over their advertising, which aims to place the company's product or service in the spotlight in the hopes of gaining the attention of prospective buyers or clients.
The most common forms are commercial advertisements, or branding, which seek to distinguish a company's product or service from those of competing companies. Ads intended to induce an immediate sale are known as direct-response advertising.
Advertising might also be used to reassure shareholders or employees of the viability of a company, or even to enhance the public's perception of an industry.
Depending on context, promotion, and marketing are often synonymous. Promotion is a reference to any form of marketing used to inform a target audience of the merits of a product, service, or brand. Promotion will often draw from the marketing efforts that were used to build brand identity, applying it to the product, and how it may differ from competing products. The goal is to persuade customers that yours is the product they need.
As stated earlier, some of the definitions for marketing are synonymous with some of the definitions of promotion, and marketers might use the words interchangeably. However, marketing describes the entire process of bringing a product or service to market. From the outset, even before a product goes into production, marketing efforts might involve locating and surveying potential customers in order to gauge interest. Marketing teams might ten work to foster and grow this interest through advertising. A solid marketing strategy can be used to help a business determine that they are making the right choices, and to assist them in finding and retaining customers.
Designed to increase the demand for a product or service, sales promotions may use a variety of temporary offers, contests, or even giveaways intended to attract potential customers. A well-conducted promotion can be an effective way to build a business.
On the other hand, the danger in using a promotion too often is that it has the potential of diluting a brand. One of my first jobs was at a chair factory. We made chairs, sofas, and other furniture items. However, our products were advertised and sold as factory seconds. We didn't make factory firsts. As far as I am aware, the company is still in business, more than fifty years later, so perhaps it wasn't so bad of an idea. It did dilute the brand, though. I worked there for a couple of years, yet I don't remember the name of the company or the brand of furniture we produced.
Due to the targeted nature of promotion, it shouldn't be an isolated function. Rather, it is part of a larger marketing strategy, one that builds on the foundation developed through advertising and marketing.
Running a business is complex, and when a business is in the early stages and trying to establish brand awareness, marketing is a significant component in a successful business strategy, and this is likely to include advertising, promotion, and publicity.
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