As a form of business-to-business (B2B), business services are those which are about, or belong to, businesses that provide services to other businesses.
Examples include such service-based B2B businesses as audio-visual services, call centers, call-management services, communications services, consultancy services, consumer services, content writing, corporate relocation, customer services, customs compliance, employee training, events, freelancing, hospitality services, human resources, industrial services, office services, outsourcing, on-demand order fulfillment services, temporary staffing services, translation services, quality control services, signage, warehousing, and perhaps some others, such as co-working spaces or businesses that lease office spaces to remote teams and freelancers.
Audio-visual technical and consulting services to businesses might include Zoom video conferencing setup, sound masking and absorption, digital signage, LED video walls, and a needs analysis to determine the client's needs and goals, which may also include studio broadcasting, keynote and breakout production, and project mapping.
Operating as third-party outsourcers, call centers or contact centers are companies that provide telemarketing, technical support, and customer interactions on behalf of a company. Frequently, in recent years, call centers are based in India or various developing countries, such as the Philippines and Bangladesh. Healthcare industries often use call centers for billing, collections, and patient communications.
Call management refers to the processes and systems that call centers or large corporations use to handle incoming calls, track these calls, gather useful information, and route calls to the right place.
Business-to-business communications involve the methods and technologies through which employees from different companies can connect to one another.
Consultants are professionals who provide expert advice or service within a particular area of business operations. Some of these are more appropriately sorted into other categories, such as Business Law. Consultants are brought into a business when there is a specific problem or to save their client's time, increase revenue, and maintain resources.
Consumer services are a reference to the formulation, reformulation, technical consulting, and testing of consumer products, and may involve a variety of fields, such as biological, chemical, engineering, physical, and web-based services.
Contact writing services are provided by firms, groups of writers, or freelancers who professionally prepare marketing material, white papers, research articles, press releases, product descriptions, copywriting, proofreading, or editing services. Web content services are covered in SEO Content Writing.
Corporate relocation services, employee relocation services, and workforce mobility services are business processes designed to transfer employees, their families, or entire departments to a new location.
Customer service is the assistance and advice that a company provides to those who purchase or use its products or services. Customer service may be provided in person through the company's sales or service office or by automated means, which may include kiosks, mobile applications, or websites. In recent years, artificial intelligence is increasingly used for this purpose.
Importing products across an international border can be a complex process, as several rules and regulations affect the import and export of goods. Customs compliance professionals are expected to be trained and knowledgeable in these matters.
While many companies provide employee training services in-house, employee training professionals are sometimes contracted in order to familiarize employees with new technology or new approaches to the job.
Event planning services may be used to construct, support, or maintain corporate events, such as trade shows, conventions, and other gatherings.
Traditionally, companies would employ a human resources officer or a large human resource department, depending on the size of the company. However, some companies elect to contract with third-party services for new hires and other HR tasks.
Industrial B2B services might include pest control, electrical work, plumbing, prototype development, equipment, and others.
Copy and print management, inventory tracking, mail and package management, and other office services are sometimes contracted, as well.
Outsourcing is the practice of hiring an individual or firm outside a company to perform services or create goods that were traditionally performed in-house.
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Recommended Resources
American National Standards Institute
The American National Standards Institute acts as the voice of U.S. standards and conformity assessment system and aims to enhance not just the global competitiveness of U.S. business but also the U.S. quality of life. The website provides information about the Institute's wide range of standards and accreditation services, consumer and government affairs, news and publications as well as meetings and events. The website also features the Institute's educational offerings and trainings.
http://www.ansi.org
Artworks Custom Picture Framing
Located in Mechanicsburg, Pennsylvania, Artworks was opened in 1977 as a frame shop franchise. Shortly afterward, the owners separated from the franchise and continued under independent ownership. In its current location since 2006, Artworks specializes in contract picture framing services for healthcare, hospitality, and corporate clients, also offering custom framing, installations, and shadow boxes. Its location, hours, contacts, and photo gallery are featured.
https://www.artworksgalleries.com/
Originating in Chicago, Cardinal Expo develops inviting and usable booth spaces for trade shows and expositions, including exhibit rentals of various sizes and arrangements, outdoor and mobile exhibition booths, and meeting spaces, with a focus on custom stations, dynamic signages, distinctive branding, and premium giveaways (swag). Its services are highlighted, and a show service guide, trade show terms, and file specifications are featured. Major service areas are defined.
https://cardinalexpo.com/
Founded as Claes Fornell International (CFI) in 1988, the CFI Group is headquartered in Ann Arbor, and has a network of global offices. CFI works together with the American Customer Satisfaction Index (ACSI), the Federal Consulting Group (FCG), and Medallia's SaaS platform, the Medallia Experience Cloud, to provide its business and government clients with the most advanced solutions. Many of its clients are featured here, and career opportunities and benefits are posted.
https://cfigroup.com/
With locations in Colorado Springs, Colorado, New Orleans, Louisiana, Portland, Oregon, and Salt Lake City, Utah, DocuMart is a print shop offering services such as offset and digital printing, large-format printing, direct mail campaigns, and graphic design. It can produce fliers, brochures, booklets, catalogs, newsletters, rack cards, menus, pocket folders, gift cards, event maps, greeting cards, and other print jobs, including tradeshow displays, retractable banners, and signs.
https://documart.com/
Featuring eBallot for Business, eBallot Essential, and eBallot for Schools, the company offers voting software. Its enterprise-level software and services, eBallot for Business allows corporations to run secure, auditable elections that allow company personnel to focus on the results rather than the process, so that corporations can save time, adhere to best practices, follow corporate requirements, and be as hands-off as they want. The software capabilities, pricing, and services are outlined.
https://www.eballot.com/
With offices in Newcastle, London, Glasgow, and Midlands, in the United Kingdom, the company offers bid writing and tender writing services, PQQ writing, bid management services, training, PQQ and tender review services, standard selection questionnaire writing services, PAS 91 applications, bid design services, and interim bid support services, each of which are defined here, along with the industries services, examples of its work, and contacts.
https://www.executivecompass.co.uk/
Serving the technology, customer experience, digital business, B2B and B2C marketing, sales, product management, and government markets, Forrester offers research, data analytics, and evaluation services, which are described here, along with business-to-business (B2B) certification courses, an overview of what it has to offer, as well as its markets, client success stories, predictions, and downturn planning insights. Also included are blogs, podcasts, and contacts.
https://www.forrester.com/
The worldwide employment SaaS-based platform can be used to find, hire, onboard, and manage teams in more than hundred and eighty countries. Offering five G-P-branded products, each of which is described, along with two G-P Meridian Suite packages offering several additional HR services. Case studies, third-party integrations, expansion planning support, and partnership opportunities are included. Its leadership is introduced, job openings are posted, and contacts are provided.
https://www.globalization-partners.com/
Based in the United Kingdom, Informa is a British publishing, business intelligence, and exhibitions group. Listed on the London Stock Exchange, the company has offices in forty-three countries and owns several brands operating in more than a dozen specialist markets and categories, and its industry expertise, services, and products are valuable to B2B, academic, and professional clients. These include live and on-demand events, digital content and media, and digital marketing.
https://www.informa.com/
Intellifluence is an influencer marketing platform that assists brands and influencers in collaborating with ease and is also home to an extensive influencer network of influencers who have joined on their own and is ready to partner with brands. The site offers managed and self-service influencer marketing plans for brands, as well as free membership for influencers, talent agencies, and talent managers. Videos and descriptions are included. The company is highlighted and a blog is included.
https://intellifluence.com/
Invensis is a global outsourcing service provider of services that are compliant with the ISO 9001:2008 requirements for quality management of systems and processes, with security practices in place to ensure the protection of data, in line with the ISO 27001 specifications, as well as HIPPA compliance. Its services include data entry outsourcing, including online and offline data entry, manual data entry, product data entry, image data entry, document data entry, and others.
https://www.invensis.net/services/outsource-data-entry
Inventory Management Solutions
Now part of Net at Work, IMS was founded in 1996 and has clients within a large range of organizations, including military, non-profit, manufacturing, healthcare, and banking industries, for which it provides physical inventory services. In partnership with other companies, IMS also provides software for fixed assets management, including RFID asset surveillance, barcode readers, and asset tags. Based in Tampa, Florida, the company's address and contact data are provided.
https://www.imsolutions.net/
Partnering with its clients, JDP offers procurement services in the United Kingdom and internationally, assisting them to obtain or purchase goods or services, usually on a large scale, as well as assisting with training, supplier development, category benefit delivery, stakeholder engagement, communication, and inclusion. Offering bespoke solutions, its services, clients, project management, resource augmentation, and bid management services are discussed.
https://www.jdpprocurement.com/
In business since 1995, Leadfusion's focus is on financial experience management, including account opening, custom acquisition, and wallet share for financial institutions which need to engage consumers across channels and devices, leading up to a conversion. Its products include premium financial tools, guided selling tools, consumer education, and banking. Headquartered in San Diego, California, general information about the company, its products, solutions, and contacts are posted.
https://www.leadfusion.com/
Providing industry research and intelligence for businesses, consultants, investors, and others who want to understand where markets, countries, or companies are headed, with reports from hundreds of leading publishers with insights on global industries, company profiles, and market trends, sorted by market category. Client testimonials are posted, along with a list of notable clients, a full list of services, free tools, videos, white papers, electronic papers, contacts, and a blog.
https://www.marketresearch.com/
A Zellis company, Moorepay was established in the UK in 1966, and is a leading provider of human resources (HR), outsourcing, payroll, reward, analytics, and employee experiences, offering integrated software for payroll and payroll outsourcing, HR software, and software for time and attendance, employee benefits, payment services, people analytics, and employee assistance programs. Brochures may be downloaded, demos are available, and screenshots are provided.
https://www.moorepay.co.uk/
MyPM is a full-service proposal management company that plans and leads the development of government and business proposals, whose clients are primarily federal contractors who work in diverse industries. Its proposal management services include capture management, proposal management, proposal graphics, proposal review, proposal writing, and oral coaching, and a contact form is available to request prices or additional information. Editable business templates may be purchased.
https://www.mypmllc.com/
The National Association for the Self-Employed is a trade association for small or micro-businesses. One of the benefits of membership is access to various business resources, such as discounted health insurance, business advice, and the ability to apply for grants and scholarships. Aware that the needs of all businesses are not the same, the NASE has created multiple memberships to select from, a full list of which may be compared side-by-side here. A member login is included.
https://www.nase.org/become-a-member/member-benefits/business-resources/
Providing services in the areas of advertising, customer relationship management, public relations, and specialty services, the New York City media, marketing, and corporate communications holding company offers media planning and buying, digital and interactive marketing, sports and events marketing, field marketing and brand consultancy services. With clients in more than seventy countries, the company's corporate governance, leadership structure, and locations are given.
https://www.omnicomgroup.com/
Somewhat of a portal for the paper industry, the site features a large list of abbreviations and acronyms related to the industry, a paper dictionary, a list of pulp, paper, and waste paper grades, ISO sizes, chemicals used in pulp and paper manufacturing, common basis weights, and the density of paper and bleaching stages, as well as more than five thousand links to paper manufacturers, pulp manufacturers, paper chemicals, machinery and control system manufacturers, and other paper sites.
https://www.paperonweb.com/
Established in 1987 to help businesses of all kinds find, attract, and retain their customers, the Wichita, Kansas company assists with brand awareness, social proof, credibility, recognition, revenue, and profits through integrated marketing strategies. Its core values, mission, and vision are set forth, its team is introduced, and associations are acknowledged, along with client testimonials. Its services and a portfolio of its work are featured, and contacts are listed.
https://www.primeconcepts.com/
Delivering news, training, and intelligence for more than a half-century to internal and external communicators, human relations professionals, and business executives through its conferences, webinars, training, awards, subscriptions, and membership divisions, including two daily news sites: prdaily.com and ragan.com. Its programs and services are highlighted, and several membership programs are available, including training, leadership, communication, and a Writer's Passport.
https://www.ragan.com/
Founded twenty years ago, the company offers experience in artificial intelligence, machine learning, and NLP technologies, and offers tracking of market developments, and 24/7 monitoring of the competitive environment, allowing clients to spot business opportunities, and follow technology developments. Its AI tracks critical insights from millions of news, company filings, government records, presentations, and market research, extracted to a spreadsheet. Price plans are compared.
https://www.reportlinker.com/
Synergy is a global software company that specializes in data solutions for organizations, who use its products and services to improve information management, decision making, service delivery, and the organizational effectiveness of its client governments, organizations, non-profits, and private sector businesses. The company also offers software implementation, consulting, training, support, and integration services. Its clients and partners are acknowledged.
https://www.synisys.com/
The UK-based sustainability consultancy assists organizations to manage their sustainability and ESG (environmental, social, and governance) and CSR (corporate social responsibility) challenges with innovative, creative, and effective tools that bring results. Clients use its products to improve information management, decision-making, service delivery, and the organizational effectiveness of its client governments, organizations, non-profits, and private-sector businesses.
https://www.terrafiniti.com/
The pay-per-call lead generation service for towing companies offers a program in which Towing Leads handles all of the marketing and advertising, while client towing companies are charged only when they get a call from a prospective client. Towing Leads sets up a website for towing within the client's towing area, setting up a tracking phone number that rings on the client's phone. Junk car removal leads and auto repair leads may also be included. A call dashboard is available for clients.
https://towingleads.com/
Established as the first online subscription service for B2B magazine publishers, TradePub is a repository for industry guides, reports, and other content for professionals in more than thirty industries. Publishing curated resources, professionals are eligible to sign up for a free membership, which includes unlimited access to its library, research, and publications delivered via email, a personal library, free eBook offers, and access to other resources, which are featured here.
https://www.tradepub.com/
The UL Enterprise is a global safety science company composed of UL Research Institutes, UL Standards & Engagement, and UL Solutions. Known as Underwriters Laboratories until 2012, when it became the parent company of UL, the company performs product safety testing and certification. The industries served are listed, and their services, software, and events are described. Other resources include a customer center, resource library, follow-up services, tools, marks, labels, and UL standards.
https://www.ul.com/
Ultra-Guard is the interior designer's choice in fabric and furniture protection, offering the only on-site nanotech stain guard for upholstery and carpet. The Ultra-Guard formula, Stain Free, contains an ultra-violet inhibitor to reduce sun fade on furniture and rugs. Stain Free, unlike temporary Scotchgard-type applications, does not contain silicone and will not change the color or feel of the fabric, and is guaranteed for the life of the material. Its service centers are listed.
https://www.ultra-guard.com/
An Orlando video production company, Vibrant Media Productions is an award-winning content creator devoted to crafting visually stunning imagery for web and broadcast. Our goal is simple: To craft compelling visual content that will attract, inform, and entertain your audience while simultaneously growing your brand. With multiple locations across Florida, contacts are posted. VMP has the versatility to work with any size business, small or large.
https://vibrantmediaproductions.com/
Worldwide Incorporation Services
With offices in London, Hong Kong, Dubai, and Cyprus, WIS has been in business since 1998, offering a wide range of solutions and services supporting clients with worldwide corporate, banking, and investment needs, including offshore company formation, administration, registered agent services, virtual office services, nominee directors and shareholders, secretarial services, bank accounts introduction, and administrative and tax consulting, featured here.
https://www.wis-international.com/
Zetek is a New York City engineering design firm offering software and hardware products that facilitate the movement of personnel and wireless communications. Zetec designs, develops, manufactures, and distributes these products to a wide range of commercial, industrial, cultural, entertainment, institutional, and governmental clients, as well as offering engineering services focused on safety, security, and communications for large complexes and facilities. Its services are outlined.
http://www.zetek.com/
